For Supervisors & Sales Leaders

More Visibility. Better Coaching. Stronger Results.

Give your agents the structure they need - and get the real-time insights you’ve been missing. With Empathiq, every call is guided, every process is trackable, and every agent works like your best agent.

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Get In Touch

Easy, Instant Enhancement
Works inside the tools you already use.
100%
Visibility Into Compliance & Performance
Monitor every interaction, ensuring calls meet regulatory and quality standards.
Built For Supervisors
Be more avaialble as the leader your agents need.
Trust, Compliance & Reliability
Enterprise-grade security & compliance built-in.

35%

More Productive Coaching

No more guesswork - track agent performance in real time and provide targeted feedback.

4x

More Process Adherence

With in-workflow guidance and instant answers, agents move beneficiaries through the process faster - without cutting corners.

100%

Visibility Into Compliance & Performance

Monitor every interaction, ensuring calls meet regulatory and quality standards.

For Supervisors

Stronger Teams, Smarter Oversight

See what’s working, spot coaching opportunities, and ensure best practices are followed - all without adding extra steps. Empathiq makes it easy to support agents and track performance in real time.

Better Communication

Smarter Coaching

Trustworthy Compliance

In Touch, Anytime, Anywhere

Perfect communication to eliminate mistakes.

Help your teams reduce errors and process failure points - and make sure they get the message. Platform gives you the power of 1:1 communication with the efficiency of one-to-many.

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AEP - Hours Extended

Team Meeting Scheduled